Deposit & Cancellation Policy:
Clients are required to place a 30% or $70 (whichever is greater) non-refundable deposit to finalize a studio session booking. If a cancellation is made with more than 48 hours notice, we are happy to apply your deposit to a future session. However, if a cancellation is made with less than 48 hours notice, then the deposit is forfeited.
Clients are billed for the time booked (2-hour minimum), which includes setup and teardown. Should it be determined on site (agreed upon by both the client and engineer) that additional time and/or services are required, then the total amount due is subject to change.
Clients are expected to pay the remaining balance upon completion of each session.
We strongly recommend that clients bring an external hard drive to obtain a copy of their session files, prior to deletion from our system after 30 days— clients are solely responsible for their master session files.